FAQs

b54a5fe5-01ad-4292-b2aa-0625aec44aa8When should I order my Wedding Dress?

-At Bride at Home, we recommend ordering your dress around 9 to 12 months before your wedding. This allows plenty of time for your dress to be delivered and your fittings to be carried out.

Can I bring my family and friends?

-Of course you can! We suggest you bring a couple of close people along to shortlist some dresses first.

What if you don’t have my size to try on and how do I know what size to order?

-At our boutique, we stock sizes ranging from UK 6 to UK 28. It’s best to try on dresses in or around your size to get the best idea of how you will look, we can pin you into most dresses however.

-Once you have found your dream dress, we will measure you to see which size you are closest to. Sizes differ between designers and normally range from UK 4 to UK 30, with special orders available at a surcharge.

Your gown will be made to order, not made to measure!

-We also do bespoke designs at Bride at Home if required.

How do I pay for my dress?

-When ordering, you normally pay a deposit of 50% and the rest of the balance is paid when your dress arrives. Or if you wish, you can pay the whole balance at once. You can even spread the cost by paying a minimum deposit of 25% and then monthly interest free instalments (up to six months).

Deposits are non-refundable.

Any remaining balance should be paid before your first fitting.

How long will it take for my dress to arrive and what happens next?

-Our bridal and bridesmaid dresses normally take around 3-6 months to arrive, depending on the designer. Special orders may take longer.

-Once your dress is in, we will contact you to arrange your 1st fitting or to try your gown on.

What if my dress needs alterations? & How many fittings do I have?

-At Bride at Home, we specialize in fitting and alterations!

You’ll have your 1st fitting 6- 8 weeks before the wedding to determine what needs to be altered (if anything); we will then alter the dress to your requirements. After that, a final fitting is needed closer to the wedding to check everything and you may collect the dress on this day!

Alterations aren’t included in the price of the dress.

Can I have my fittings on a Saturday?

-Normally, we don’t do fittings on Saturdays as it is our busiest day but we are very flexible so feel free to give us a call! We also open evenings from Tues- Thurs until 8:00pm, by appointment only.

I have left it a little bit late and now I’m panicking!

-Don’t panic! You can always buy one of our stock dresses at a discounted price. Most companies also do express delivery if it’s not too late.

What is a stock dress?

-Stock dresses are sample gowns that we can sell to you ‘off the peg’ at a great discounted price in order to make room for our new collections. We steam clean and check over all of our stock dresses, to ensure that you get a beautiful, high quality dress without the expensive price tag!

I tried a dress on in your boutique but found it cheaper online, why is that?

-We buy directly from our designers. This means, we can guarantee the upmost quality of our gowns. Whereas, many websites use designer photographs but produce cheap, low quality copies. Often sending you something that doesn’t look anything like the image displayed.

If it sounds too good to be true, it probably is!

You can watch this ‘Fake Britain’ clip about internet bought wedding dresses for more info:

And ‘Rip Off Britain’ on BBC iPlayer:

http://bbc.in/1FSZ6hb -Dress feature starts at 33 minutes.